Returns & Exchanges
At Proud Patriots, we stand behind the quality of our products and offer a 30-day satisfaction guarantee to ensure you are completely satisfied with your purchase. If your order doesn't meet your expectations, we are committed to making it right through a simple and efficient return or exchange process.
Initiate Your Request
Contact our dedicated support team via email with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA) number.
Prepare Your Package
Securely pack the items in their original packaging, ensuring all tags and accessories are included to maintain eligibility for a full refund.
Ship It Back
Affix the provided shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking number for your records.
Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund or exchange within 5-7 business days back to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing